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Fahim@optisyn.net

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Consulting Services- Change, Project Management and Transformation

opti-syn | Fahim Moledina |

Diversity in the Workplace- Lessons from Don Cherry

So much is written on diversity in the workplace so it is often disheartening to see intolerance tolerated but at what point is there intolerance versus opinions and freedom of speech. In reality freedom of speech when representing an employer is tough as opinions of individuals can assist or severely hurt a brand’s reputation. Diversity…
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Keeping the End in Mind (Public Relations)

I recently watched an episode of The Patriot Act with Hasan Minhaj and it focused on Canada specifically some of its policies and the guest was no other than Justin Trudeau. I suggest giving it a view. In reality, my content will not focus on much of the episode but the lack of due diligence by the…
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Customers First (Part 1)

Customers First (Part 1)- What is truly needed to be customer-centric and how do you listen to your customer and implement feedback?

The Desperation in Sales “Make a Customer Not a┬áSale”

Desperation in a sales process can make it difficult to be objective and calm to truly win a loyal customer.

Staff Empowerment the Key To Organizational Speed

Empowering employees can increase speed and efficiencies and lead to better decisions and ultimately help the bottom line.

Slowing Down to Speed Up- Fahim Moledina

Agile journeys can be complicated. Change management becomes important and often it is important to slow down before accelerating.

The CPA Fyre Festival: Flawed Examinations & Torturous Learning – Fahim Moledina

I have questioned much of my formal learning recently in regards to not just the ROI but the tortuous nature of some exams. Recently I read about the CFE (CPA certification exam- Common Final Exam) that takes over two years to acquire but the exam is three days long and is fairly intense. I understand…
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Organizational Development: Culture Changes and The Voice of The Customer- Fahim Moledina

Organization Development (OD) is becoming more important as speed in operations and strategy is becoming a necessity with technology changing how people work. Workplace culture is increasingly becoming important in organizations as companies need to modernize or even just keep up with the current market. The functions of an OD Department are vast and often…
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