Fahim@optisyn.net

Category: Customer Experience

Consulting Services- Change, Project Management and Transformation

Outside box- Fahim moledina

Design Thinking Supporting Business Transformation and Change

How does design thinking help in change and transformation initiatives?

Customers First (Part 1)

Customers First (Part 1)- What is truly needed to be customer-centric and how do you listen to your customer and implement feedback?

The Desperation in Sales “Make a Customer Not a┬áSale”

Desperation in a sales process can make it difficult to be objective and calm to truly win a loyal customer.

Organizational Development: Culture Changes and The Voice of The Customer- Fahim Moledina

Organization Development (OD) is becoming more important as speed in operations and strategy is becoming a necessity with technology changing how people work. Workplace culture is increasingly becoming important in organizations as companies need to modernize or even just keep up with the current market. The functions of an OD Department are vast and often…
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